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Avoid the yota garage

Discussion in '3rd Gen Tundras (2022+)' started by mskertchly, Nov 19, 2024.

  1. Nov 19, 2024 at 5:26 AM
    #1
    mskertchly

    mskertchly [OP] New Member

    Joined:
    Oct 24, 2022
    Member:
    #85397
    Messages:
    35
    Gender:
    Male
    First Name:
    Mario
    DFW TX
    Vehicle:
    2024 Tundra SR5 4x4 TRD
    I ordered 4 items over a month ago, the only thing they did timely was charge my credit card.
    Customer service is non existent. I've reached out to them multiple times without response. I only received one of the four items, and it was sent 2 weeks later.
     
  2. Nov 19, 2024 at 5:26 AM
    #2
    sudobash

    sudobash New Member

    Joined:
    Jun 13, 2024
    Member:
    #118355
    Messages:
    591
    What did you order?
     
  3. Nov 19, 2024 at 5:33 AM
    #3
    Fotnot

    Fotnot SSEM #69; LRCS#1

    Joined:
    Feb 28, 2019
    Member:
    #26821
    Messages:
    6,264
    Gender:
    Male
    First Name:
    Andy
    SW Louisiana
    Vehicle:
    2021 Sequoia TRD PRO Lunar Rock
    Swimmers gonna swim
  4. Nov 19, 2024 at 8:02 AM
    #4
    mskertchly

    mskertchly [OP] New Member

    Joined:
    Oct 24, 2022
    Member:
    #85397
    Messages:
    35
    Gender:
    Male
    First Name:
    Mario
    DFW TX
    Vehicle:
    2024 Tundra SR5 4x4 TRD
    I ordered a black exhaust tip, which I received.
    I also ordered Tundra letters for tailgate, tundra letters for front balance and a TRD emblem for front grille, none of which has been shipped. No status, no apology, no information, no response.
    My next step is to file a claim with the credit card I paid with.
     
  5. Nov 19, 2024 at 2:01 PM
    #5
    559Tundralona

    559Tundralona New Member

    Joined:
    Sep 27, 2023
    Member:
    #104581
    Messages:
    29
    Gender:
    Male
    First Name:
    Alex
    Fresno
    Vehicle:
    2023 Ice Cap Tundra Limited TRD OR Hybrid
    Diamondback switchback Eibach Pro-Lift Rays Gram Lights 57DR-X 17x8.5 +0 YotaLEDS grille lights Tufskinz overlays
    File a claim and order the inserts directly from Tufskins.
     
    sudobash likes this.
  6. Nov 19, 2024 at 2:21 PM
    #6
    eddiefromcali

    eddiefromcali New Member

    Joined:
    Mar 14, 2022
    Member:
    #75818
    Messages:
    2,937
    Gender:
    Male
    First Name:
    Eddie
    Vehicle:
    2022 Tundra Platinum
    100% Stock
    yotagarage and rave have horrible reputation. yota RAAPES you with their prices
     
    sudobash likes this.
  7. Nov 19, 2024 at 2:53 PM
    #7
    dadrocz

    dadrocz New Member

    Joined:
    Jul 10, 2023
    Member:
    #100019
    Messages:
    139
    Gender:
    Male
    Ny
    Vehicle:
    23’ TRD Pro. 18’Platinum
    I had a poor experience with them as well. Just bad communication.
     
    sudobash likes this.
  8. Nov 19, 2024 at 6:03 PM
    #8
    Shottz

    Shottz New Member

    Joined:
    Nov 10, 2024
    Member:
    #125661
    Messages:
    14
    Gender:
    Male
    I ordered overlays from yota expedition. It came really quick. I actually ordered twice from them
     
  9. Nov 19, 2024 at 10:17 PM
    #9
    chrisgibbs707

    chrisgibbs707 New Member

    Joined:
    Mar 30, 2024
    Member:
    #114572
    Messages:
    134
    Gender:
    Male
    First Name:
    Chris
    Socal
    Vehicle:
    2022 Tundra SR5 4x4
    Yota garage has sent me the wrong overlays before (they sent Tacoma overlays which I thought was pretty funny), but they were really quick to send me new ones before I even sent the Tacoma ones back in. But they’re generally crazy slow and quickly send stuff out once you call them which is pretty annoying. Wouldn’t recommend lol
     
  10. Nov 22, 2024 at 3:13 PM
    #10
    Jacob_Yota2025

    Jacob_Yota2025 New Member

    Joined:
    Nov 22, 2024
    Member:
    #126278
    Messages:
    1
    Gender:
    Male
    First Name:
    Jacob
    Vehicle:
    2025 Tundra
    So I didn't see this thread till after I ordered a bed cover from them for my new truck. It's been over two weeks and they still haven't got it. The only time I can get in touch with their customers service is around lunch. Hopefully I can get back in touch with them Monday to get my money back of not may have to call my credit company. So don't buy from them. Spread the word, lol
     

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