How do I disable the connected services hardware ?

I just spent 20 minutes on hold trying to "opt out" of the connective (tracking driving habits) services.
Every 10 seconds, for 20 minutes I listened to:
"Thank you for calling, we are assisting other customers and will be with you in a moment".
Finally had to hang up when I pulled in the driveway.

Im not waiting on hold again.

How do I unplug this bullshit ?
Is there a module or box specific to the service ?
I dont want to disable the onboard wifi or anything else. I just dont consent to Toyota having free access to my truck and driving habits for free.

My GM vehicles had an Onstar unit that could be unplugged inside the dashboard.

@ViktorG

 

Not sure what this means or if it was a spelling autocorrection.

 

I have a problem with Toyota being able to remotely access my truck and use or sell the information.

I would like to cut them off.

Can it be done without spending an hour on hold ?

 

After 20 minutes of this, I finally got a human on the phone....

https://youtu.be/qSKJGs7lwSs

 

20 min hold not bad

 

It was the loud message being repeated every 10 seconds for 20 solid minutes that had me irate.

 

And........

 

Its now disabled.

 

It seems the app gives you the ability to cancel your services. Is that just not what they did?

 

Can you post the number and any additional information you think would help anyone else that wants to do this? Thank you in advance.

 

"Thank you for posting, we are assisting other members and will be with you as soon as possible".

 

"Thank you for posting, we are assisting other members and will be with you as soon as possible".

 

Nice scenery !

 

The only info I got was to "push the emergency button".
The automated voice asks if emergency first, then will direct you to hold for a human.
I have no idea what the phone number was.

 

They cancelled service, yes... but the app only said to call via the overhead emergency button. I did not see any way to manually disconnect from Toyotas monitoring system.

Very much like trying to disconnect from satellite radio or comcast.

 

From http://toyota.custhelp.com/app/answ...-opt-out-of-toyota-remote-connect-enrollment?

 

Good to know. Glad I didn’t enroll it seems.