Somewhat of a rant...

ok, as some of you know, I am a new member to the forum. I just purchased a 2011 CM limited. I searched this dealerships website for tundras and found one that was located in Miami that I liked. The dealership offered to ship any vehicle for free as long as it was within state lines. The truck shows up a few days later and I decide to go up there to do a test drive. The truck was ready for test drive yet but the salesman still let me take a look at it and hop in it. There where a few things I wanted to make sure we're in working order. Locks, windows, key fob, headlights, etc. well when I checked for the rear view signal, it didn't work. I told the sales guy that it didn't work and he said that it wasn't a problem and could get fixed upon purchase.I purchased the truck from the dealer at their "no haggle" pricing. I got the truck for $26,900 with what was believed to be 62k on the dash. I left the lot with my new truck and went to work. After I got off of work I hopped back in, turned on the lights and the dash showed 38,900 miles!!!!!! I said to myself , "Oh sh!t", turns out EVERYBODY working for the dealership didn't notice that the 62k was in Km and not Miles and the only who noticed was the guy who prepped the truck for me to drive off with it. He didn't bother to tell anyone about it either. Turns out, the vehicle was priced for 62k miles instead of 38 and that the truck should've been priced around 32k and I lucked out!!!!! But now I went back so that they could fix my rearview, and come to find out, it was an aftermarket install now I know I'm becoming a pain in this dealerships ass....I already got EM for 5k, should I request them to do it all OEM, or just leave them be??

 

They said they'd fix it...make them fix it.

 

Make a deposit in the Bank of Karma. walk away.

 

They're responsible for fixing it, let them and walk away. Oh, it probably wouldn't hurt to pay it forward....karma's a funny thing

 

I think I've been paid forward. I was honest and let them know about it. I appreciate everything thats happened to me.

 

Congrats on your purchase! Definitely have them fix it even if you have to haggle them because it should be covered by your warranty.

 

Cool story, bro. Cool to be honest and still reap the benefit, haha. Actually, if I were the dealer, I would not make you pay for my mistake. I would definitely lose a lot more on PR.

 

My concern would be the carfax report. If they posted the truck had 62K miles on it and it really only had 38k, the next time it was taken in for service and they report the lower mileage it would look like you rolled the miles back. That will be a big red flag when it comes time for you to get rid of it. I would definitely get that cleared up.

 

I agree with mdavis

 

Any updates?

You may have a poor electrical connection near the bumper.

I would disconnect the camera wire harness under the truck near the back bumper, spray both ends with electrical parts cleaner, clean with a soft brush if necessary, then put dielectric grease on both sides and plug it back together. See if that fixes it. It will probably take less time than taking it to the dealer. If that doesn't solve it see what the dealer can do. They said they would fix it, they should.

Often times guys don't put dielectric grease on the harnesses prior to installing aftermarket electronics. A friend of mine had the same issue.

Keep us updated, good luck!

 

Turns out the rear view doesn't have an LCD in it. So it was a failed attempt I assume. Either way, they are replacing everything to look and function like OEM at no extra cost!!! And the mileage issue has been fixed!

 

After I removed cover

 

I just resigned all the paperwork with the correct mileage. Everything turned out fine. I have the factory rearview with garage, compass and auto dimming if anyone is interested.