Toyota Pre paid maintenance

if you are in SET/GST, expect some mandatory add-ons that you cant get out of that doesnt exist for the other toyota usa regions.

also some add-ons only exist in SET/GST that do NOT exist in the other toyota usa regions.

if your web address bar is not showing www.toyota.com then you are either

1. SET (buyatoyota.com)
2. GST (buyatoyota.com/gst)
3. SERVCO (hawaii only) (servcotoyota.com)

 

That’s why I said in Fl they all come with TG. So there is no free oil changes. If other regions do it like SET then again, no free oil changes. And it looks like GST does offer TG. If it isn’t included in other regions then you have free oil changes unless they find away, I am sure they do, to put it into the price. Nothing is for free. Regardless, I wouldn’t let a lube tech come near my truck, let alone buy a package that would mean a lube tech would have to touch my truck.

 

I wonder what things it is and why. I don’t see many things that would be needed in one place but not the other. I looked quickly at SET and GST. Looks as far as accessories they all are the same.

 

was more of a joke....but I'm more of a "put windshield washer fluid in the windshield washer fluid resevoir" kind of guy. water doesn't seem to do much in terms of breaking down things to clean

 

No worries, I guess I missed the part where you told the OP in Florida...looked back again and didnt see that but only saw they all come with it. Im just trying to make sure the OP doesnt get the incorrect info here because of what some people end up buying or having forced on them that most places dont even offer.

Not everyone has the ability to change their own oil and rely on lube techs to do that, oil changes are pretty simple so it doesnt require a master tech to do them nor will a master tech's time be wasted for just that. Everyone has different titles and positions, no matter what profession, its just how it is. Just because someone starts off not skilled to do some things doesnt mean they cant be great at what they actually do.

 

Yeah I get that everyone can change their oil, but I personally wouldn’t pay for an extended plan through Toyota. I would find a more reputable shop and pay out of pocket. I don’t know where you stand on the oil change intervals but that’s another thing I don’t go by. I am not going to go 10k on the same oil. Just because Toyota wants to please the EPA doesn’t mean I have to.

 

More reputable shop is based on opinion but Toyota wont go off of that opinion if something is needed under warranty repair and they dont have the service records and they cant physically tell that the vehicle maintenance has been kept up. Also, I will say this...Ive been in the Toyota meetings and there was just something online in the news the other day stating it also, Toyota isnt caving to the EPA on all their wishes. The government pushing for all electric by certain dates and all this BS. Toyota has been firm on the fact that they are not going all electric and that gas and hybrid is where it is. They way Toyota was pushed aside with their Hydrogen technology for EVs I cant say I blame them.

Doing your service at a Toyota dealership also does have its advantages at some times. I dont remember the exact issue without going back to ask my service manager since it was a couple months ago but we had a customer with a 2017 Highlander that had 90K miles (out of warranty) and it came in needing a $4500 repair. My service manager was able to get it covered in full by Toyota only because of the customers previous record of Toyota purchase and service loyalty.

 

SET offers different packages for the trucks like the the xp predator and xp trail packages on the tacoma and xp package on the tundra.

This their website with the different packages. All SET Toyotas do not have Toyoguard platinum as a mandatory add on. I have bought 2 trucks at a SET dealership and did not have them added on unless I wanted to.

https://explore.setbuyatoyota.com/tundra/

OP. I would call a dealership and check the price on the oil changes and the spark plug replacement. On some of the vehicles they will charge 600 plus for the spark plug replacement so that may or may not make sense for you depending on the price of the plan. Some dealerships charge more for an oil change than others as well.

 

I have heard instances of that more than once from toyota dealerships.

 

Ive been with Toyota for 7 years now and some things about them frustrate me which is to be expected but I will say that Toyota takes care of their loyal customers for sure.

 

Loyalty comes at a price. That $4500 repair was offset with the high dealer prices that he paid to have things done. Let’s be real, dealers are not the cheapest. I have seen good will jobs done by a lot of manuf but that good will comes at a price. If you just did 3 oil changes then no. But if you did tires, batteries, alternator, rotation, oil, etc then yes they will help out. Like I said nothing is free, it all has a price.

As for the EPA issue, thats why Toyota went with the 10k oil change and the 0w-20. I don’t know anything about the EV or hydrogen stuff so can’t speak of it.

 

We get it, you dont like dealerships and youre more qualified that any Toyota technician. Yes things in life come with a price, I think we all understand that. Doing things yourself also comes with a price. One thing I can guarantee though is this customer was more than happy that she paid us $309 for our maintenance plan when she bought that Highlander and it covered ALL of her maintenance for the 5 years that she owned that Highlander. She also bought it on every other car that she has purchased from us over the years. That breaks down to $61.80/year of ownership for her, Id say thats a fair trade for her to get a $4500 repair covered. Also, I cant speak for every dealership but for us...we dont make much at all on tires. We mark every tire up $10...thats it.

 

Lol. I guess I hit a soft spot with the Toyota guy. You’re right, I don’t like dealerships because at least down here they are shady as f$&k. I probably do know more than some techs, like the one member that had his tundra in for UCA but the tech was taking part the LCA and messed up his power steering. Yeah he was a great tech. But hey I get it, you rep that company you work for.

 

A soft spot? I wouldnt say that, Id just rather the OP get accurate information instead of info by someone thats butthurt because he had a bad experience or knows a guy that knows a guy that didnt get everything they wanted somewhere. Im sure there are bad dealerships and service depts out there...matter of fact I know there are but they arent all that way.

Mind if I ask what you do for a living or what you used to do (if retired)

 

I am an industrial plant mechanic. We pretty much do every aspect of work at my plant it terms of mechanical. Welding, fabrication, pump overhauls, gearbox overhauls, oil changes, maintenance on equipment, etc. I also did electrical work for many years with my father who’s a retired electrical journeyman. I grew up around mechanics and doing mechanical work. That’s why I stayed in the same field just not car mechanics.

 

Oh ok, I know a guy who paid a welder for a pretty large job a few years ago. The guy did an absolute shit job at it and, from what others in the trade told him, completely overcharged him. I guess that makes all welders crooks now based on your logic.

See how that doesnt add up

 

You’re a blast. You ask me what I do just to turn it around. Lol. I am glad you work for a non shady dealer. But wait isn’t your dealer doing shady stuff with the tundra sales?

 

I agree with the dealer done aspect. Helps with Warranty Claims and Recalls. Just took mine in for the 5K service and added an oil change and paid the difference. While I was there they looked up for any recalls and completed them as well. Definitely nice for peace of mind.

 

I asked you to show you how your logic is trash. Grouping all because of a select few is a ridiculous thought process. To answer your other question, no we dont do any "shady" stuff with sales of any of our vehicles but thanks for the concern.

 

I guess those 2 tundras you sold for $5k over msrp was a good thing. But you’re right, you are non of my concern because yes, the majority if not all dealer will do shady crap once in a while.

 

If anything goes wrong with your truck, hopefully it doesnt, you will be glad you went that route. Vehicles are machines and machines break, period. Its always nice to have someone in your corner when you need some help with something like that.

FYI...most all dealerships, if not all, have a system that shows them their customers value to the dealership. Its based on both sales and service...how often you come in, how much you spend, it breaks down everything. Customer value goes a long way in how hard a service manager will push to get something covered for you that isnt typically covered. If your first visit is to fix a problem that isnt covered under warranty you can pretty much bet on the fact that a service manager isnt going to bend their back to get something done for free for you. On the other hand, if youre a loyal customer you have a lot more luck on your side. Even when Toyota wont pay for something, Ive authorized my store to pay and cover repairs several times for good customers. Take care of the ones that take care of you is how I see it.

 

Oh....you mean the 2 Tundras that I sold to a used car dealer that took them back to his lot and sold them for an even higher profit? Yes, I guess you can call that shady if youd like even though HE OFFERED that because I had no interest in selling a new Tundra to another dealer. I also stated in that post that HE OFFERED to buy any Tundra or Tacoma I get in stock at the same markup but I told him I didnt want to sell him anymore because Id rather have them available for my local customers. Next time you want to try and call me out make sure you get your stuff together first. All it takes is a bit of reading, left to right..top to bottom, and your BS about me will be debunked.

This kind of crap should be expected from a welder though, my friend already told me about you crooks...

 

We have terrible service at both our Toyota purchased dealerships. Run around times, making appointments before parts are in, not listening to what we want done and flat out lying to us. We no longer use them, but it's not by choice, it's because they can't be trusted and have wasted too much of our times. My wife has taken a day off to bring her Rav in (told by dealership for repair), and get there and find out it can't be worked on that day. This happened multiple times.

A good local mechanic will also look up the recalls for you. Mine won't perform them, but prints them out for me and brings them to my attention.

In the spring, we plan on doing our own Oil Changes, tire rotations and changing filters etc.

 

Boy you sure do get triggered easily. And yes it was shady. You didn’t have to sell it to him to begin with knowing he was going to rip other people off. I can offer you crack doesn’t mean you have to buy it. See how that works.

 

There are definitely some like this out there, its bittersweet for us because obviously it gives dealerships a bad rep but at the same time we get a lot of business from customers that have purchased elsewhere but drive here to service after visiting their service dept. It usually means an extra sale for us the next time they are in the market though, taking care of service customers is a huge focus here because all of those people will need another vehicle again one day. Blows my mind how stores can treat them so poorly at times

 

Youre right, I should have turned down the profit because he might be unethical...got ya. If we didnt do business with everyone that we didnt agree with then we'd wouldnt be able to deal with quite a few people. That goes for more than the car business but Im sure you know that already since youre the smartest and most godly in the room.

Also, you do understand you cant forcefully rip anyone off dont you?? Nobody is forced to buy a used Tundra at thousands over what they cost new. Were talking about a vehicle not life saving medicine. The true value of ANYTHING is what someone is willing to pay for it, thats why values change so often.

Triggered is a word for a certain group that we cant talk about here unfortunately. I just state facts and that bothers you....same as that certain group if I might add

 

Whatever makes you sleep better at night.

 

That would be my Sleep Number bed and Ambien but thats another topic

 

Definitely not saying Dealerships are perfect, but I think current times have created shit work environments in most aspects of life. I know it wont work for every situation, but building solid communication with a service manager and a having a little patience can go a long way. I definitely felt some of those same pains when I had the power steering replaced on my Tundra, but some situations are just unavoidable. Being patient and understanding while trying to make the best out of a shitty situation is sometimes your only option.

As far as a local mechanic, I'm not against them either, but if they are not going to do the recalls then you are right back to dealing with a Toyota dealership and having to make multiple appointments...

 

Dealt with a great service manager who helped get me a rental for the week and a half my truck was down for power steering. Machines break and its not fair to the service department to make it seem like their fault. I checked in with him every few days and tried not to rush anything because I didnt want my truck F'd up. He was super appreciative and worked very hard to get my truck back to me as fast as possible.